Terms & conditions
1. Acceptance
All orders that are accepted are subject to the following express terms and conditions. No alterations shall apply unless specifically agreed in writing between Conference Systems Limited and the customer.
2. Prices
Conference Systems Limited's pricing of products and services are as set out on Conference Systems Limited's website which are current at the date of dispatch. All prices exclude VAT, which Conference Systems Limited will add at the rate applicable at the date of dispatch. Conference Systems Limited will try to maintain the prices as quoted, however, Conference Systems Limited reserves the right to change them without prior notice at any time before acceptance.
3. Orders
All orders are accepted for execution at prices current at date of order. Orders sent in confirmation of telephoned instructions should be clearly marked "CONFIRMATION" otherwise Conference Systems Limited will accept no responsibility for duplication of despatch. In the event of such duplication, orders will be accepted back for credit, provided all product packing remains unopened and goods are received by Conference Systems Limited in "as new" condition, but will be subject to a standard returned goods handling charge of 15%. A higher charge may be made if product packaging is opened.
4. Order Amendments
The Customer may not amend orders accepted by Conference Systems Limited. Any amendments of an order will only be accepted on written agreement with Conference Systems Limited, the terms of which will indemnify Conference Systems Limited against any expense incurred by Conference Systems Limited.
5. Carriage
We reserve the right to charge for carriage on any orders (including spare parts / service returns), or for any express deliveries.
6. Cancellations
We reserve the right to charge for carriage on any orders (including spare parts / service returns), or for any express deliveries.
7. Scheduled Orders
Where orders are placed by the Purchaser and accepted by Conference Systems Limited, for delivery in more than one consignment in a period not exceeding six months then the best rate of quality applicable will be applied to all the deliveries. Such discount rates as are applicable shall be notified to the Purchaser at the appropriate time. If the order is at any time reduced or cancelled, and if this reduction or cancellation is such that it brings the Purchaser's order below the discount rate applicable to the larger order, then Conference Systems Limited reserves the right to issue a supplementary invoice reflecting the reduced rate of discount applicable to the actual quantity taken.
8. Dispatch Dates
Any times quoted for dispatch are to be treated as estimates only. Whilst every endeavour will be made to meet these estimated times of dispatch, Conference Systems Limited shall not be liable for failure to dispatch within the time quoted.
9. Terms of Payment
Where credit terms are allowed, terms of payment are strictly net and payable by 30 days after date of invoice. If shipments are made in instalments, each instalment shall be separately invoiced and paid for when due, without regard to other shipments. When a Purchaser's account exceeds Conference Systems Limited's payment terms, Conference Systems Limited reserves the right to charge interest on the outstanding balance.
10. Ownership
The ownership of goods does not pass to the purchaser until paid for in full.
11. Name change
Conference Systems Limited must be informed within 7 days of any intended change to your company name and / or trading title.
12. Warranties
In the case of defect or faulty workmanship in products supplied by Conference Systems Limited, the Purchaser's remedy against Conference Systems Limited shall be limited to a period no longer than 12 months from the date of purchase. We reserve the right to repair, replace, or give credit of the value of the purchase price at our option. All items that are the subject of a warranty claim must be returned freight prepaid to our office, with details of the invoice covering the purchase and a description of the problem. Conference Systems Limited restricts its warranty liability to the repair of the goods supplied and no responsibility will be accepted for any consequential loss.
13. Damage or Loss in Transition
Any damage to goods in transit should be notified to Conference Systems Limited in writing within two (2) days of receipt. Packing and contents should be held for inspection. If the Purchaser does not receive the goods within four (4) days of the date of invoice, Conference Systems Limited must be informed immediately in writing.
14. Acceptance of goods
The Purchaser must inform Conference Systems Limited in writing within 24 hours of receipt of goods of any discrepancy or damage. Conference Systems Limited will not be liable for rectifying any such discrepancy or damage if notification is made more than 48 hours after delivery.
15. Return of goods
Goods correctly supplied in accordance with a Purchaser's instructions should not be returned without Conference Systems Limited's written consent. A returned goods handling charge of 15% will be made. Where goods are alleged to not be in conformance with the published specification, full details must be given in writing. In no circumstances will goods that have been used be considered for credit. Our completed returns form must accompany any goods returned to Conference Systems Limited otherwise no action will be taken.
16. Specifications of Products
Whilst specifications are believed to be correct at time of going to press, all products and product ranges are subject to the manufacturer's policies of "continuous improvement" and are liable to alteration without notice.
17. Force Majeure
Conference Systems Limited shall not be liable for any delay in or failure to perform any of its obligations hereunder if the delay or failure is caused by circumstances outside the reasonable control of Conference Systems Limited.
18. Legal Construction
These conditions and the contract to which this document relates, shall in all respects be constructed and operate in accordance with English Law. These conditions do not reduce or diminish any statutory rights or duties under the Sale of Goods Act (1979) and Supply of Goods and Services Act (1982) or Common law rights of either party. English Law shall govern all contracts concluded with Conference Systems Limited Limited.
E & OE - Errors and Omissions Excepted